Join early access
For UK aesthetic & cosmetic clinics

Every enquiry answered fast — day or night, within the rules.

Most clinic enquiries arrive after hours and sit unread until morning — by which point the client has booked elsewhere. It replies the moment a message lands, qualifies the enquiry, and offers a slot — without ever naming a prescription-only medicine.

No card, no commitment — just be first in line when we launch.

78%
of customers buy from the business that replies first, not the cheapest or the closest.
47hrs
average time a business takes to respond to an inbound enquiry.
89%
of aesthetic clients find their practitioner through social media — where enquiries never sleep.
The missed-enquiry problem

The 9pm message that's already gone by 9am.

You're mid-treatment, or you've closed for the day. The enquiry sits in your inbox. It feels like a full pipeline — but most of those names have already booked with the clinic that answered first.

Tuesday, 9:02pm
New enquiry: "Hi, do you have any consultation slots this week for lines around my eyes?"
Wednesday, 9:14am — you reply. She read it at 9:03pm last night, waited eleven minutes, then messaged two other clinics. One replied at 9:05pm.
She's booked. You never had a chance to compete.
What happens in the first minute

An enquiry comes in. It's handled before you'd have seen it.

One simple flow, running day and night. You stay in control — a real person on your team confirms every booking.

01

Enquiry lands

From Instagram, Facebook, or your website form — any hour, any day.

02

Instant reply

A warm, on-brand response goes out in seconds — worded to stay within ASA rules.

03

Qualifies

Asks the right questions about what they're looking for and when they're free.

04

Offers a slot

Suggests a consultation time from your live availability.

05

Hands to you

Your team confirms and closes — with the full conversation logged.

See it happen

The same 9:02pm enquiry — answered.

This is the message from earlier, handled the way it should be. Watch the clock.

New enquiry · Instagram 9:02pm
Hi, do you have any consultation slots this week for lines around my eyes?9:02pm
Hi Olivia! Thanks so much for getting in touch. I'd love to book you in for a consultation to talk through the best options for that area — are you free later this week?9:02pm · 8 seconds later
Oh that was quick! Thursday afternoon would be perfect.9:04pm
Wonderful — I've got 2:30pm or 4pm on Thursday. Which suits you best?9:04pm
Watch it answer
18 seconds · no sound

She was booked in 2 minutes — while your competitor was still asleep.

The clinic that replied at 9:05pm never got a look in. That enquiry was worth roughly £350 in first-visit revenue, and far more if she returns.

Built around the rules, not bolted on after

Fast replies are easy. Fast replies that don't breach ASA rules are the hard part.

Botulinum toxin is a prescription-only medicine. UK advertising rules mean a public reply that names it — or promotes it — can put your clinic in breach. Most "instant reply" tools were built for plumbers and roofers in the US. They have no reason to know rule 12.12 exists.

This service is built the other way round. Every reply is shaped to promote the consultation, never the medicine — and every message is logged, so you have a record of exactly what was said.

The service supports your compliance; it doesn't replace your own responsibility for advertising. Rule handling is reviewed against current ASA/CAP guidance. Final medical and advertising decisions remain yours.

Client asks "how much is Botox?"
The reply
Generic US tool
"Our Botox starts at £180 — want to book?"  — names a POM in public. Breach.
This service
"I'd love to book you a consultation to discuss treatments for that — when are you free?" — promotes the consultation. Compliant.
Made for one industry, not thirty

Speaks your world — not a generic bot pointed at your inbox.

Aesthetic clinics Cosmetic dentistry Skin & injectables Single-site & owner-led

Designed for clinics where the practitioner is the business — where there's no front desk free to answer a message at 9pm, and where getting the wording wrong carries real regulatory risk.

Early access

Be one of the first clinics to use it.

We're building this with a small group of founding clinics. Join the early-access list and you'll be first to know the moment it launches.

Founding clinics get early-access pricing on their monthly plan, locked in for the first year.